Frequently Asked Questions

Everything you need to know about our Scandinavian jewelry designs.

What materials are ENAMEL Copenhagen jewelry made of?

Our jewelry is crafted from 18k gold-plated sterling silver (925) and features high-quality hand-painted enamel and natural stones.

How long does shipping take?

Orders are typically processed within 24 hours. Delivery within the EU takes 2-4 business days, while international shipping can take 5-10 business days.

How should I care for my jewelry?

To maintain the luster, avoid contact with perfumes, lotions, and water. Store your pieces in a dry place, preferably in the provided jewelry box.

What is your return policy?

We offer a 14-day return policy from the day you receive your order. Items must be returned in their original packaging and in unused condition.

Are your earrings sold in pairs or individually?

Unless stated otherwise in the product description, all our earrings are sold in pairs.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Maestro), PayPal, and region-specific options like MobilePay and Klarna.