Returns & Exchanges

At ENAMEL Copenhagen, we want you to love your jewelry, but if you are not completely satisfied, you can return your items within 30 days of receipt. Please ensure that all items are returned in their original packaging and in unworn condition to qualify for a full refund.

1

Register Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the jewelry in its original ENAMEL Copenhagen box and secure it in a protective shipping envelope to prevent damage during transit.

3

Attach the Label

Print the prepaid return shipping label provided via the portal and securely attach it to the outside of your package, ensuring any old labels are covered.

4

Drop Off and Track

Hand over your package at the nearest authorized drop-off point and keep your receipt as proof of postage until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing